FAQs

Just send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or give us a call on +49 40 37 86 15 0. We’ll inform you about prices and availabilities. Once the necessary information has been given we will start processing your order.

Yes there is! Simply register online at www.rehmcoffee.de for our weekly newsletter.

We do not have a minimum amount – everything starting at one bag can be ordered. However, we can only sell the coffee in its original packaging (e.g. Jute bags etc.).

You are more than welcome to order up to 10 different samples. Simply send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. and include whether or not the samples need to be roasted or green.

Our pricelist is divided into three different sections (spot/afloat/unshipped) which give a clear indication on where the coffee is. All coffees listed as “spot” are in our warehouse in Hamburg.

Like other commodities, coffee is being traded at the stock exchange which trades in US-Dollars. The global supply and demand is therefore one crucial indicator for price. However, also the foreign exchange rate of the € compared to the US-Dollar influences the final price.

Generally speaking there are no limits for blends as personal preferences. Simply send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. or give us a call on+49 40 37 86 15 0.

Of course there is! Just let us know which flavor profile your aiming for and we’ll find something suitable together.

Many factors influence the availability of coffee. Therefore, it can happen that a specific quality is sold out. We will help you find a suitable alternative.

The moment we buy a coffee it is listed under „unshipped“ in our weekly price list including an indication of expected arrival. In case the coffee you are looking for is not yet listed, just let us know. Simply send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. or give us a call on+49 40 37 86 15 0.

Of course!

Making changes to an order depends on its current status. If the goods are already wrapped and ready to be picked up, there is no possibility of making changes.

You can either pay cash at our office or transfer the money via online or regular banking.

Most coffees are stored in typical jute bags – the majority have an additional GrainPro bag).

The majority of our coffee is stored at our logistic partner storage in Hamburg while smaller, mostly rarities are repacked at our office.

Everything starting at 1 bag.

Of course! You’ll get everything you need send by mail which you or the person picking up your goods needs to have with them as a printout.

In general, 10 bags fit on one pallet depending on the bag size.

Generally speaking it takes up to two business days for a delivery after the goods have been picked up at the warehouse. If you are managing an individual pick up, please let us know prior to 11 AM the day before.

First and foremost you need to check if everything has been delivered properly (no damage done to the bags, the number of bags equals the number you ordered). If you did not order anything, please do not accept or sign anything. If you do detect damages, please notify the trading team by sending us an email at This email address is being protected from spambots. You need JavaScript enabled to view it.

If you detect any damage, please get a signature by the person who delivered the goods to acknowledge said damage, take pictures and send all the info to the trading team at This email address is being protected from spambots. You need JavaScript enabled to view it.. If there is anything else, please contact us and we’ll sort it out together.

Green coffee, if stored correctly, does have a long shelf-life. There will be some indications in taste with regard to aging, but if the coffee is stored in a place which is not too moist and not too dry – roasting should not be a problem.

The ideal storage should be a place with low moisture levels (to avoid mold) and a temperature between -10 and 25°C.

The costs depend on the total amount (kg) and the address to which it should be delivered. If you have that information at hand, just ask our trading by sending us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. or give us a call on+49 40 37 86 15 0 and we can give you an estimate. This applies for roasteries both in and outside Germany.

We do offer organics and other certified coffees. Please also refer to our abbreviations such as ORG for Organic or FTO for FairTrade Organic and more.

With many! Over the years we were able to establish a strong and sustainable network in coffee. Further information can be found on our offer list.